In the Field · Part 4

Sewer and drain I: the camera, the locator, hydro-jetting vs. cabling, and when each is the right tool

Lesson 7 of 27~12 minFree previewCurrent as of September 2026Leer en español

A stoppage is the most common call a plumber gets and the one where the difference between a technician and a contractor shows: the technician clears it, the contractor finds out why and offers the customer the ladder. This lesson is the drain call as a method: the questions and the cheap tests before the machine comes off the truck, the choice between a cable and a jetter and what each one can and cannot do, when the camera goes in and how to read what it shows, how a locator turns a camera image into a spot on the driveway, and how to write up a drain call so that the $340 clearing leads honestly to the $9,000 lateral when that is what the pipe needs.

What the full lesson covers

  • Before the machine: verify which fixtures are affected (one fixture, one branch, or the whole house tells you where the stoppage is), check the cleanouts, and look at the yard for the wet spot.
  • A cable clears; it does not clean. It bores a hole through roots or grease and leaves the rest on the wall. A jetter cleans the full diameter with water at pressure and is the right tool for grease, scale, and soft roots, and the wrong tool for a broken clay line that will not hold water.
  • The camera after clearing, not before: it shows the cause (roots, offset joints, a belly, a break, a collapsed section), and the locator puts the footage counter reading on the ground with a depth.
  • The ladder on a drain call: clear (exempt from permit) / add a cleanout or repair a section (permit) / replace the line (permit, next lesson). Each with the camera footage as the evidence.
  • On the service and repair form, the camera inspection is beyond the problem unless it is reasonably necessary to fix the stoppage or the customer asked; sell it honestly, and never describe on camera what is not there.

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