Terms of Service

1. Acceptance of Terms

By accessing or using CA Plumbing Prep (the "Service"), operated by MITRYXA.COM, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

CA Plumbing Prep is an online study platform designed to help individuals prepare for the California C-36 Plumbing Contractor License Examination administered by the Contractors State License Board (CSLB). The Service includes educational lessons, audio content, practice questions, AI-powered tutoring, and study tools.

Important Disclaimer: CA Plumbing Prep is an independent educational resource and is not affiliated with, endorsed by, or connected to the CSLB or the State of California. We do not guarantee that using our Service will result in passing the exam.

3. Account Registration

To use the Service, you must create an account using either Google authentication or email and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information during registration. You must be at least 18 years old to create an account.

4. Free and Paid Plans

The Service offers a free tier with limited access to study modules, and a paid Pro subscription that unlocks all content. Free users can access 2 modules (1 Trade, 1 Law & Business) at no cost.

Pro Subscription: The Pro plan is billed at $49 per month. Payment is processed through Stripe. Your subscription renews automatically each month until canceled. You may cancel at any time from your profile page; cancellation takes effect at the end of your current billing period.

Refunds: We do not offer refunds for partial billing periods. Since you can try the platform for free before subscribing and cancel at any time, all payments are considered final.

5. Acceptable Use

You agree not to: share your account with others or allow unauthorized access; copy, redistribute, or resell any content from the platform; use automated tools, bots, or scrapers to access the Service; attempt to reverse-engineer, decompile, or hack any part of the Service; use the AI Tutor to generate content unrelated to plumbing exam preparation; post or transmit any harmful, offensive, or illegal content.

6. Intellectual Property

All content on the platform — including lessons, audio, questions, explanations, and design elements — is owned by MITRYXA.COM or its licensors and is protected by copyright law. You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial study purposes only.

7. AI Tutor

The AI Tutor feature uses artificial intelligence to provide study assistance. While we strive for accuracy, AI-generated responses may occasionally contain errors or inaccuracies. The AI Tutor is a study aid and should not be relied upon as the sole source of exam preparation information. Always cross-reference important information with official CSLB resources and California codes.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT USING THE SERVICE WILL RESULT IN PASSING THE C-36 EXAM. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MITRYXA.COM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.

10. Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, without prior notice. You may delete your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.

11. Changes to Terms

We may modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised Terms. For material changes, we will make reasonable efforts to notify you via email.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in California.

13. Contact

For questions about these Terms, please contact us at: support@caplumbingprep.com