Privacy Policy

1. Introduction

CA Plumbing Prep ("we", "our", or "us") is operated by MITRYXA.COM. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at caplumbingprep.com and use our study platform.

Please read this Privacy Policy carefully. By using the platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information: When you create an account, we collect your name, email address, and authentication credentials. If you sign up through Google, we receive your Google profile information (name and email).

Usage Data: We automatically collect information about your interactions with the platform, including lesson progress, quiz scores, study time, and feature usage. This helps us personalize your learning experience.

Payment Information: Payment processing is handled by Stripe. We do not store your credit card number, CVV, or full payment details on our servers. Stripe's privacy policy governs the handling of your payment information.

Device and Technical Data: We collect standard technical information such as your browser type, operating system, IP address, and device identifiers to ensure proper functionality and security.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our study platform; personalize your learning experience and track your progress; process payments and manage your subscription; communicate with you about your account, updates, and support requests; improve our platform, content, and features; comply with legal obligations and enforce our terms.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our platform (such as Supabase for database hosting, Stripe for payments, and Anthropic for AI tutoring features). These providers are contractually obligated to protect your data.

We may disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is transmitted using SSL/TLS encryption. Our database is hosted on Supabase with enterprise-grade security. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal data within 30 days, except as required by law.

7. Your Rights

Depending on your location, you may have rights including: the right to access your personal data, the right to correct inaccurate data, the right to request deletion of your data, the right to data portability, and the right to opt out of certain processing. California residents have additional rights under the CCPA.

To exercise any of these rights, please contact us at the email address below.

8. Cookies

We use essential cookies to maintain your authentication session and ensure the platform functions properly. We do not use third-party advertising or tracking cookies.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@caplumbingprep.com