In the Field · Part 4

Case: the hissing line. The meter test, the supply leak that fed the roots, the lateral to the city tap, and the contract and permit trail

A homeowner hears a hiss in the wall at night and has had the kitchen line cabled four times in two years. Two earlier plumbers treated two separate problems. The third runs the method from lesson 4.1 and finds one: a pinhole in the copper service line under the slab has been feeding water into the soil around a clay lateral for years, the roots that water grew have opened every joint, and the "kitchen stoppage" was the lateral. The case follows the meter test that found the leak in four minutes, the camera that found the cause, the ladder the customer was shown, the lateral replacement to the city connection under an encroachment permit, and every piece of paper from the first service and repair form to the final unconditional release.