Running the Business · Part 2

Pricing models: hourly vs. a flat-rate price book, the service fee, and good/better/best, inside the rules for service calls

How you price is a business decision. What the price has to look like on paper is law, and for the most common plumbing job, the service call, the law is specific: one service charge, a stated contract price, no payment until the work is done, no work beyond the problem the customer called about. This lesson lays out the three pricing models a plumber can run, hourly, flat-rate price book, and good/better/best options, with the real tradeoffs of each, and then maps each model onto the two contract forms California allows, so the way you price never puts you on the wrong form.